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Cancellation Policy

Because we believe your satisfaction is our priority

Our cancellation policy is designed to be clear and flexible, allowing you to manage your booking with complete confidence and peace of mind, without any complications or surprises.

  • If the booking is canceled 24 hours prior to the trip time, no fees will be charged (Free Cancellation).
  • If the booking is canceled less than 6 hours before the trip time, 50% of the booking fee will be charged (for intercity travel).
  • If the booking is canceled less than 3 hours before the trip time, 50% of the booking fee will be charged (for intracity/local transfers).
  • The customer has the right to cancel any scheduled trip and receive a full refund in the event of a delay or failure to provide the vehicle.
  • The customer will be compensated (by mutual agreement) for any losses caused by BestWay Limo.
  • In the case of online booking, the reservation is made by paying a non-refundable booking deposit.